Values are of the essence of any business. 

At Cross Impact we value connection and meaningful impact. Innovation, direction, collaboration and teamwork are how we keep forward movement in a way that’s fun and inspiring. 

We know that surrounding ourselves with high-performing people who are able to balance autonomy and collaboration creates a truly high-performing team. And that taking time to slow down and think leads to true creativity and innovative solutions.

We approach everything with an entrepreneurial mindset: scrappy, creative and thinking differently. By keeping this mindset front and center, we will be more successful in navigating change.

Values are of the essence of any business. 

At Cross Impact we value connection and meaningful impact. Hope, direction, collaboration and teamwork are how we keep forward movement in a way that’s fun and inspiring. 

We know that surrounding ourselves with high-performing people who are able to balance autonomy and collaboration creates a truly high-performing team. And that taking time to slow down and think leads to true creativity and innovative solutions.

We approach everything with an entrepreneurial mindset: scrappy, creative and thinking differently. By keeping this mindset front and center, we will be more successful in navigating change.

We support organizations and leaders to enact lasting change and make an impact.

We are here to support you in creating a high-performing organization or showing up as the best version of yourself and leading with courage and confidence.

About the Founder

Hi, I’m Betsy Kauffman, Founder, CEO and Coach at Cross Impact, TED speaker, and mentor in the Charlotte Women in Business Mentoring Program. In addition to my Bachelor of Business Administration from James Madison University, I also spent 20+ years working in corporate America trying to figure out how to balance motherhood, working full time, climbing the corporate ladder in a competitive environment where women weren’t supportive of each other, and supporting my husband while he started his own business. In 2014, I started Cross Impact when I realized the work I loved to do and the impact it made was desperately needed in organizations around the world. 

I am constantly surrounded by boys/men in my home (growing up as the only girl on both sides of my family) living with my husband, and our 2 teenage.  I even spent 5 years working for the Boy Scouts of America. 

Growing up in a “guys world” has helped me be successful working in male-dominated fields

My ”boys” are really into cars so we have a garage full of fun cars to drive as well as ATV’s, dirt bikes, and a boat. 

While I’m not working or spending time with my sons, I enjoy boating on the lake near our home. I love entertaining and often have friends over for drinks or dinner. You can also find me playing ball with my dogs – Ellie, Sadie, and Oakley. I am a huge fan of rescuing dogs and have been a “foster fail” mom to three lab rescues. 

Now for some fun!

Betsy’s Faves:

Current Obsessions:

Hi there, I’m Natalie Solomon, Senior Organizational Consultant at Cross Impact. Let me tell you a bit about myself. I absolutely love people and building high-performing teams. One of my biggest strengths is being a connector. Without strong connections with people, it’s nearly impossible to understand their needs and help them embrace change – and change is constant!

I started my career off in recruitment with a dual major in business administration and human relations. From there, I joined Skyland Marketing and became an account manager, working in the automotive industry. I was responsible for building customer satisfaction surveys that impacted JD Power. This is where I really became data-driven and learned to experiment with different approaches.

Eventually, I became an entrepreneur within companies, starting new businesses within them to scale them up. At one point, I built out the retail bank and private banking sectors for a company I worked with. I’ve always been client-centric, looking at everything through their lens and figuring out how to put a plan in place to achieve their goals. I’m pretty pragmatic and data-driven in my approach, and I’m always tenacious in understanding their needs so that I can lay out a foundation to measure progress.

I spent most of my career on the business side of things until I landed at AOL. There, I became their subject matter expert for everything from their ecommerce platform to their distribution center. Even though I had no technology experience, I was able to communicate with the technology team and translate the business needs into solutions. I’ve spent the rest of my career in the technology space, but I can still interface with any vertical or horizontal within a company and understand how the work they do applies to achieving our clients’ goals.

I started my agile journey at AOL, moving away from waterfall and experimenting with new ways of working. I’ve been passionate about embracing change ever since, and I’m excited to continue helping teams grow and thrive.

When I’m not busy helping people to connect and embrace change, you can find me traveling or spending time with my dog (or both, he’s my travel buddy too)!

Interested in Working With Us?

As Featured In:

Meet the Cross Impact Team

Cross Impact is a top organizational design and leadership company.
And we’re only able to do that because of our amazing team! 


Our team is smart, creative, fun, and engaging and we can’t wait for you to meet them.

CROSS IMPACT COACHES

Natalie Solomon

Senior Organizational Consultant

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Meri Miller-Decker

Leadership Coach and HR Specialist

Meri is an innovative, change-oriented Human Capital Executive and Strategic Partner with Cross Impact Coaching. 

Gina Lucente-Cole

Leadership Coach and Emerging Leader Coach

Gina is a leadership book author, and a mindset & leadership development coach.

Kari McLeod

Organizational and Leadership Coach

Kari McLeod is an executive and leadership coach and facilitator who brings deep listening, humor, and elbow grease to the work.

Logan Daigle

Technical & DevOps Consultant

Logan is an Agile and DevOps Coach and an independent consultant with Cross Impact.

Dallas Hinesly

Organizational Transformation Coach

Dallas is an enterprise transformation coach with over a decade of hands-on experience helping organizations improve value, flow and quality of products and programs.

Joyce Robinson

Executive and Team Coach

Joyce Robinson is a seasoned career and leadership development coach and a Strategic Partner with Cross Impact Coaching

TBA

Organizational Transformation Coach

 is an outcome-driven self-starter that understands the value of high performing teams and knows how to build them.

SUPPORT TEAM

Sandra West

Director of Marketing

With over twenty years’ experience in Commercial Art and Graphic Design, and a decade of experience in Digital Marketing, Sandra specializes in bringing clients’ visions to life

“Betsy has an innate ability to quickly connect with everyone and create an air of safety, such that real issues can be addressed and develop a realistic action plan to support us in meeting our departmental and organizational goals."

Sr. Vice President, Bank of America

“CIC has a good quality team with a broad range of experiences who are passionate about their craft and genuinely want to help grow others.”

Sr. Manager, BCBSSC

“Every interaction with Betsy has been above and beyond. She is hard working and driven, but also connects with people on a very human level. There is no overuse of buzzwords, promises that can't be kept, or sales pitches flying at you - there is only someone who cares about doing a great job. And she delivers on that time and time again!”

Sr. Manager, Allstate

“She is caring, genuine, and able to ask hard questions” “Perceptive. I recall being blown away at how Betsy was able to size up our team dynamics very quickly – as if she had been there with us for many years. She is caring, genuine, and able to ask hard questions or questions a team is dancing around.”

Senior Director, Duke Energy

“They do a phenomenal job in coaching, facilitating and providing internal feedback to the teams” “Betsy and her other coaches do a phenomenal job in coaching, facilitating and providing internal feedback to the teams/leadership committee that has improved the way we work and successfully deliver projects.”

Assistant Director, Cell Signaling Technology

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